Visage Update

In light of current Privacy legislation, Lake Imaging has performed an audit of user’s access to our Online Image and report Portal – Visage. Consequently, to meet our obligations and Privacy policies we need to change how our users access our system.

As of 6pm tonight, Monday 24th June, 2019, if you have been granted access to patient’s information or reports for patients for which you were not original referrer for and/or cc'd on the results at the time of the examination, you will need to input three points of ID to access patients’ information.  The three points ID needed are first name, last name, DOB of the patient.


If you have any questions regarding this information kindly contact your local MLO.

Geelong / Warrnambool – today Monday 24th June – Kara Lowe – 0400 103 255,
the remainder of the week – Annette Bongiorno – 0437 807 275 

Western Region / Sunbury / Melton / Bacchus Marsh/ North Melbourne
- Julie Livingston - 0413 401 685


Ballarat - Kate Clifton – 0411 328 335

Kind regards, 

Kara Lowe - Marketing Manager