FAQs

Some frequently asked questions that we hope will answer the most likely questions you have about medical imaging in general. If you don't find the information you need, please feel free to contact us.

Do I need a doctor's referral to have an examination?

Yes, we require a referral from an authorised referrer before we can perform any medical imaging study. Authorised referrers are usually doctors or specialists, but dentists, chiropractors, osteopaths, physiotherapists and podiatrists are also authorised to send patients for certain examinations

Will Lake Imaging accept another radiology provider's referral?

Yes, we accept any radiology referral. Unless the referral is specifically addressed to an individual doctor, e.g. Dear Dr Jones, Lake Imaging will accept a referral for medical imaging at any of our practice locations. Please note, some examinations are only performed at particular locations. We've listed which examinations are performed at each Lake Imaging location here.

How do I make an appointment?

If your doctor has given you a printed Lake Imaging referral form, the practice locations and phone numbers are on the referral, along with the examinations available at each practice. Simply phone the practice that’s most convenient for you. One of our friendly staff will schedule an appointment time that suits you. They will also provide further details about your examination, parking, directions and any costs.

Alternatively, you can request an appointment online. Our staff will then contact you to confirm your appointment and any necessary details.

General and dental x-rays do not require an appointment.

Am I allowed to bring a relative or friend to my appointment?

Yes, but for safety reasons they generally will not be allowed in the examination room. Please bear in mind that children will not be allowed in the room during your examination. You’ll need to make arrangements for their supervision prior to your appointment.

Can I wait for my results?

One of our radiologists will interpret your imaging results after your examination. They will provide your doctor or health professional with a comprehensive report about the findings. You will need to return to your referring health professional to discuss your results. Please allow up to 48 hours for your report to be delivered to your referrer.

If you require your imaging results for a follow-up appointment on the day of your scan, we will endeavour to deliver your results as fast as possible. You are welcome to wait for your results, however they may take several hours to prepare. If you prefer, we can arrange a later time for you to come back and collect them, before your appointment with your referring doctor. 

Are x-rays safe?

X-ray images enable doctors to look inside your body to diagnose injury or illness. Different body tissues block the x-ray beams by varying degrees, allowing a useful diagnostic picture to be taken. When clinically warranted, the benefits of having an x-ray examination outweigh any harm from a small dose of radiation. During a person’s lifetime the effect of each radiation dose accumulates. Doctors weigh up the overall benefit against any negative health impact before performing an x-ray on a patient. If you have any concerns about the amount of radiation you’ve been exposed you should discuss this with your doctor.

If you are pregnant or suspect you might be pregnant be sure to tell your doctor before having x-ray testing. Also advise Lake Imaging staff before your x-ray test. The risk to a developing child is of great concern, especially during the first three months of pregnancy. If your doctor believes the benefits of the test outweigh any risk, then an x-ray can be performed when you are pregnant. If the area of interest is not your abdomen or pelvis, a lead gown will be placed over your abdomen to reduce the risk to the foetus.

Can I have MRI after a hip or knee replacement?

Although orthopaedic and dental implants are metal, they are not magnetic (ferrous). These include hip and knee replacements, plates, screws, and rods to treat limb fractures, and dental fillings. While non-ferrous surgical metal can distort an MRI image, most are safe within the strong magnetic field of an MRI machine, provided it’s been at least 6 weeks since the surgery.

Anyone having an MRI must answer a series of safety questions to prevent any problems. The types of metal implants that could be affected by the strong magnetic forces include:

  • Pacemakers and heart valves
  • Metal implants in a patient's brain
  • Metal implants in a patient's eye or ears
  • Infusion catheters

You can discuss any concerns you have with your radiographer before your MRI test.