How to set-up your Lake Images account

1. Account Activation Process
During your appointment, the reception staff will ask you for your mobile number (or email address if preferred). Once your appointment has finished you will receive an SMS text message containing your activation link. Click on this link to activate your account and download the Lake Images Patient APP from the Apple App Store or Google Play Store. Alternatively, access your images online by visiting

2. Logging In
Upon your first login, you will be asked to enter your username which is the mobile telephone number or email address you provided the reception staff. You will be asked to set a password during the account activation process – be sure to make this something memorable as this will act as your password for future access to your images.

3. Viewing your Images
Your images will reach your account approximately one hour after your appointment and are not for diagnostic purposes. Please allow time for your referring practitioner to discuss your results with you directly. You can easily share your images with family or other health practitioners by viewing the desired study and selecting the ‘Share’ icon. You can also save your images by selecting the ‘Export’ icon.